Healthy Basement Concepts of Cincinnati
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Healthy Basement Concepts Reviews

Reviewed By: Donna Davis
Location: Middletown, OH

How was your experience with the first phone call to the company? 5 Stars5
How would you rate the quality of the installation and services provided? 5 Stars5
How was the cleanup process? 5 Stars5
How would you rate your overall experience with Healthy Basement Concepts? 5 Stars5
Comment We were looking for a company to waterproof our basement that first met our most basic needs in addition to fixing the problem. The qualities that were most important to us in choosing the right company for the job were, excellent customer service, quality work, honesty, integrity, efficient and timeliness. Healthy Basement Contractor (HBC) met all of them.
This company has a five star rating so we read their reviews and then made a phone call. We spoke with the owner, Jason and he scheduled an appointment within 2-3 days. He thoroughly explained he primary reason for the flooding we experienced during heavy rainfalls. He explained how his drainage system would rectify the problem in the basement and how installing a French drain was needed outside.
Jason didn’t disappear after the contract was signed. On the day the job started Jason was present with his crew of five guys and also periodically throughout the five day completion of the job. He’d address any questions and concerns that we still had and explained the daily scheduled work that would be completed.
We also want to give accolades to the five guys that performed the monumental job of installing the drain system inside and outside. The crew of five men were led by John, foreman who’s an example of a good leader. He performed the work with his crew and ensured that they performed at their top potential every day. HBC employs workers who works hard to make sure everything that can be done is done in the best way possible, on time and by courteous and professional staff.
We would recommend them to anyone looking for a reputable company. Thanks Jason for giving us a healthy basement and showing us that you 100% guarantee the work that is promised!
Overall Rating 5 Stars

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