Sump Pump FAQs in Cincinnati

Sump Pumps

If your home has a basement or a crawl space, a good sump pump is an excellent investment to protect your foundation and your home from problems now and in the future. Without a drainage system and a sump pump, groundwater will accumulate around your foundation, putting pressure against the foundation walls, which may weaken them structurally. During heavy rains, water may leak into your basement or flood it, or get into your crawl space and form puddles on the floor. Wet basements and crawl spaces have very high relative humidity levels and are often a breeding ground for mold and dust mites.

The best sump pump for your basement is one that is capable of handling any groundwater, even during the rainy season and snow melt. We will inspect your basement and crawl space for free, and based on their findings recommend the right sump pump for your home.

When choosing a sump pump, it is important to know how much power it has, how many gallons of water it can pump per hour, whether it has mechanisms that prevent it from overheating and shutting down, and a working float switch that will not tangle. The sump pit choice and discharge line is also important.

The storms that flood basements tend to knock out power. For that reason, it is a good idea to have a battery backup sump pump to pick up the tab when the main sump is out of commission.

Unless you have a whole house generator to keep things running during power outages, it is an exceptionally good idea to have at least one battery backup sump pump system. We offer single and dual-battery backup systems that will help protect your basement

There are many reasons why a basement may have a working sump pump and still be wet. Those include:

  • The sump pump is not powerful enough to handle all the water coming in
  • The sump liner or sump basin is too small to contain all the water, so the basin overflows
  • The drainage system is clogged or collapsed
  • The sump pump was not installed in the lowest corner of the basement
  • The drainage systems was not installed with the correct pitch to divert all the water to the sump pump

This may be caused by a glitch in the float switch. It is not turning the pump off when the sump basin is empty.

That often happens because there is more water coming in. If you aren’t getting more rain than usual, there might be changes in the water table caused by nearby construction, changes in the city wastewater system, etc.

During periods of heavy rain, overworked sump pumps will run a little hot, even though they are submerged in the basin. A good sump pump however, like the ones we offer, will not run as often, and will be designed to prevent overheating and burnout.

Check to see if it was not accidentally unplugged or if the circuit breaker was not tripped. Check the float switch to make sure it is operating freely and not tangled or obstructed by debris. If these do not solve the problem, call us for service.

This usually happens when the float switch malfunctions. Call us for service.

If your sump pump basin doesn’t have a lid, debris and even small animals can fall in and start to smell. Standing water in the pit can also allow smelly bacteria to grow. If your sump pit does have a lid, the smell might be caused by the groundwater getting mixed with wastewater or sewage from the surrounding areas. Nothing that the we can’t diagnose and fix, so just reach out!

Get A Quick Quote

Let Healthy Basement Concepts Install Your Sump Pump in Cincinnati, OH

Our entire team is certified to meet the highest standards. We provide premier service to all of our customers. Call us today from your home in the greater Cincinnati, OH area at 513-504-5985 for a free inspection and we’ll get started immediately!

Customer Reviews

steven wolfenberger
steven wolfenberger
May 2, 2023
Jason called the same day that I requested info. They were able to come over a few days later for an inspection and estimate. Jason explained what was causing the issues with our basement and then showed us the best options to fix the problem. There was no pressure to hire them and he didn't try to upsell us anything we didn't need. Jason and his team were able to come the following week and fix our basement. It took them a little less than 2 days to complete the job. Jason kept us updated during the whole process. We couldn't be happier with the results and would highly recommend Jason and Healthy Basement Concepts.
Joseph Grothe
Joseph Grothe
March 28, 2023
healthy basements just water sealed my basement. They did a great job and where very fast. They finished the job in two days. Healthy Basements Concepts is great value. highly recommend.
Paul D Hinds
Paul D Hinds
March 20, 2023
Stop. Read this review. After having six companies come bid a project with me, and being told by each company that I needed to do something else to fix the issue, there were only two companies that came out to quote me that didn't hesitate to roll up their sleeves and start trying to identify the root cause. Some of the quotes were upwards of $50k (I'm looking at you, EverDry), and others just quoted me for what I said I "thought" I needed. The moral of the story is, what I thought I needed, Jason found out was only part of the case and showed me why through a series of pictures he took. (Oh, and if you're curious, he was less than 1/3 of the huge quote. I told him it was still too expensive, and he told me exactly what I needed done immediately, and what could wait.) I mean, cmon, HBC sent me a thank you card THE NEXT DAY after completing the work. They thanked ME for the opportunity to solve my problem. There are companies that might quote less, but for my money, Jason Fry is a man of his word, and I trust his word completely.
Larry Dawes
Larry Dawes
February 21, 2023
Had water coming in basement in one area and they came out and looked at the area where the water was coming in and showed me where it was and told me it was something they did not fix but told me where to buy the water stopper and I could do it myself. I was impressed by his honestly and professional advice. If anyone is looking for water leak companies I would highly recommend giving them a call.
Fred Cook
Fred Cook
January 31, 2023
I don't typically write reviews, but these guys really deserve it. Responsive, prompt, knowledgeable, detailed... they did a great job for a fair price and we couldn't be more pleased. The addition of a supplemental beam has improved the feel of the floor and has insured no issues with the new kitchen island.
Kristina Ligons
Kristina Ligons
November 20, 2022
We woke up Labor Day Monday to wet carpet in our basement after a very rainy weekend. Even on the holiday, Jason answered the phone and helped us figure out next steps. He came and looked at the situation the following Friday and gave us quotes and a test to perform to figure out exactly where the water was coming from. We ended up having a crack in the basement wall. In that time we also had a death in the family so we had to put everything on the back burner. Jason was very understanding and helped us pick right back up when we were ready to move forward over a month later. His crew came to our house in Fairfield and were incredibly professional. They kept the area they were working in very clean and put down tarps to keep the rest of our house clean too. I would highly recommend Healthy Basement Concepts!
Adam Brandner
Adam Brandner
November 15, 2022
I decided to encapsulate two crawlspaces at my home because the rooms above them were very cold in the winter. Additional annoyances were that both crawlspaces were dark, dirty areas that weren't usable for storage, and I worried about them harboring pests. It was more expensive they I'd imagined, but you really get what you pay for! Both spaces are now clean and bright, which has reduced clutter in my basement because we can store all of our seasonal items in the crawlspaces. The temperature issue was addressed effectively as well; both rooms above the crawlspaces are now pleasant in the winter. What I wasn't prepared for was how much of a difference it made in the summer. My sunroom went from being pretty hot every afternoon to feeling just a few degrees warmer than the main house. I didn't realize how much impact that sealing the exterior vents in the crawlspace below it would have during the summer months. Jason's team was hardworking, professional, and a joy to work with. I'd highly recommend them for this type of project.
leigh clark
leigh clark
October 16, 2022
Jason made clear about what needed to be done to clean and repair my crawl space properly. Did the job in a timely manner and the area was cleaner and healthier when the job was finished. Great workmanship reasonably priced. I am very happy with their work. Highly recommend Healthy Basement Concepts!


Our Service Area

Healthy Basement Concepts of Cincinnati offers a variety of services from waterproofing to foundation repair, including crawl space repair, crawl space insulation, basement waterproofing, sump pump installation, bowing walls, structural cracks and foundation settlement repair.